About Us

ALIGN. IMPROVE. THRIVE. Through…QUALITY

Problem/Challenges

Many Organizations, irrespective of whether products or services face challenges in terms of profitability and customer complaints.

We help organizations by integrating strategic alignment, continuous improvement, and a thriving quality culture into one cohesive advisory approach

Our Solution

Business Profitability Triangle: is a model that forms a framework for achieving better business results by aligning Strategic objectives via a Strategic Management System and the right Measures, to create a culture that delights customers and increases profits

Our Vision

AITQ Management Consulting strives to become a leading voice in empowering businesses to align their strategies, continuously improve, and sustainably thrive through a relentless commitment to quality.

Our Mission

AITQ’s mission is to drive long-term success for organizations through the Business Profitability Triangle (BPT) model framework, to align strategic goals, improve operational performance through meaningful measures, and foster a culture that enables them to thrive by consistently delivering exceptional quality, for enduring profitability and unmatched customer satisfaction

Our Core Values

Helping Organizations with:

•Alignment: Strategic clarity that connects goals to everyday actions.

•Improvement: Commitment to continuous growth and measurable results.

•Thriving Culture: Building teams that passionately embody quality as a core value.

•Quality: Delivering consistent excellence as the foundation for customer satisfaction and profitability through a commitment to a quality, customer-focused service

Our Strategy

AITQ empowers businesses by clearly helping them align their strategies with actionable processes, systematically improve performance through effective measurement tools, and confidently thrive by embedding a quality-focused culture. This holistic approach ensures significant improvements in profitability, growth, and customer satisfaction

CEO and Principal Consultant

Sumitha P N Kannan

Author, International Speaker and International Certified Professional Trainer & Consultant (IPMA, UK). Malaysian HRDC accredited Trainer.

M.Sc Strategic Quality Management, University of Portsmouth, UK. ASQ CMQ/OE, ASQ CQA.

Senior member of ASQ and member of International Professional Managers Association (IPMA), UK. Highly experienced expert with over 30 years of experience in various US, Japanese MNCs as well as Electronic Service Providers.

Her publications include:

•Paper published in the International Journal of Quality and Reliability Management titled ‘Competencies of Quality Professionals in the Era of industry 4.0: A Case Study of electronics Manufacturers from Malaysia’, has already been cited over 100 times - September 2020.

•Article in ASQ Quality Progress Magazine titled: Living in a Material world - March 2023.

•Book Publication on Amazon: Children’s Quality Tools Trilogy: PDCA –February 2024.

•Self-published business book titled: Business Profitability Triangle - July 2024.

Business Profitability Triangle provides a framework/model for Organizations planning to make changes to ride global challenges including technology changes and ESG challenges, to continue sustainable growth and be profitable.

More info about Sumitha here: https://www.linkedin.com/in/sumitha-k-60917831/

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