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Quality Culture Diagnostic Scorecard* User Guide

The Quality Culture Diagnostic Scorecard is a 10–15 minute self-assessment that helps leaders and teams gauge how mature their quality culture is across three dimensions: Leadership & Strategy, Systems & Measurement, and People & Behaviours.

Users rate 12 statements from 1 (strongly disagree) to 5 (strongly agree), then click Calculate Score to see overall and per-dimension scores, readiness percentages, maturity levels, and traffic-light status badges, supported by a radar chart and bar chart for quick visual interpretation.

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Clicking 'Generate Insights' produces a consultant-style narrative with an executive overview, key strengths and gaps, and suggested focus areas for the next 6–12 months, personalised with any organization details entered.

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The 'Print Page' button lets users save everything—including the full Insights text—as a PDF for reporting, sharing with leadership, and tracking progress over time.

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*The Diagnostic Scorecard is part of the CBPP program copyrighted material.

Learn more about our Certified Business Profitability Professional Program here:

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